Warranty claim procedure
Contact your local Beau-Roc dealer listed below and be ready to provide details about your claim. You will need to provide the dealer details of your request including the model of the unit, serial number, date of purchase, and the reason for the claim. Please note that in some cases photos will be required.
Important information
- The assignment of a warranty claim does not mean that it will be automatically granted. The validity of the claim will be verified and permission to proceed will be granted by an authorized Beau-Roc employee.
- If needed, replacement parts will be shipped from the factory and invoiced. All defective parts must be returned to Beau-Roc for evaluation. Credit will be issued only if the evaluation validates the warranty claim.
- For complete product information about your dump body, please consult the Beau-Roc User Manual in English or French.
- If you are a Beau-Roc dealer, click on the “Dealer Login” link located on the bottom page menu in order to download the warranty claim form. Once filled out, please send in the document to your assigned sales representative.
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